Customer Reviews of O’Brien Garage Doors – San Antonio

These are just a few examples of what our customers had to say about O’Brien Garage Doors – San Antonio. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 34 reviews
Donna Drayton
Donna Drayton

What a great experience! I called to get a garage door fixed and was pleasantly surprised when someone answered the phone right away, set an appointment, showed up on time and fixed it right! Who could ask for more!!!!! Love this company…

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Response from business owner

Hello Donna! Thank you so much for leaving such kind words regarding your recent service experience with our team. It always makes our day to hear such kind words from our valued customers! It was an absolute pleasure servicing your garage door for you on Wednesday. We thank you for your time, your business, and we look forward to being your garage door company of choice for years to come! Warm Regards, O’Brien Staff.

via Google
Sandra Carrillo
Sandra Carrillo

This was my 2nd time using O'Brien Garage Doors for service. They are reliable, on time, have the needed parts on hand and FAST! I definitely recommend this company if you have a need.

Response from business owner

Hello Sandra! Thank you so very much for taking the time to come leave kind words regarding your recent experience with us! We are so happy to have been of assistance in replacing your garage door springs for you. It has been such a pleasure working with you over the years and we hope you have a great weekend! Warm Regards, O'Brien Staff.

via Google
nathan heald
nathan heald

Honest and reliable. The garage door was installed same day with no issues!

Response from business owner

Thank you kindly Nathan! It was such a pleasure working with you on Friday to install your new garage door opener. We are so happy to call you our valued customer! We thank you for your time and business and we hope you have a great weekend. Warm Regards, O’Brien Staff.

via Google
Tim McBroom
Tim McBroom

The guys are great, got the job done quickly and cleaned up behind themselves. Coach the office staff how to quote rates carefully and accurately. I explained the job, got confirmation and then when the techs got there found out she had …

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Response from business owner

Hello Mr. McBroom! Oh no! We very much apologize for any miscommunication in the quoting. It is always very important for us to be very transparent with all of our valued customers! We do show in our system that the rep quoted the 175 initially, but perhaps the phone cut out for some reason out during the quote and the whole quote was not able to be heard. We understand your frustration and will work our best to correct any problems on our end. We are very appreciative of your business in getting your new door installed in the past and also with getting your opener installed this time around! We are so happy to have been of service and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Tylaine Williams
Tylaine Williams

Donald was on time, friendly and efficient. His price was so reasonable, I'll be sure to have him check my garage door every six months.

Response from business owner

Hello Tylaine! Thank you so very much for taking the time to leave such kind words regarding your recent service experience with Donald. We are so happy to have been of assistance in performing your garage door tune up on Tuesday! We thank you for your time, your business, and we look forward to working with you in the near future! Warm Regards, O'Brien Staff.

via Google
Felix Rodríguez
Felix Rodríguez

Excellent service, prompt, for a reasonable price.

Response from business owner

Hello Felix, we are so happy to hear that your service experience was excellent! It was an absolute pleasure servicing your garage door for you yesterday. We thank you so very much for your time, your business, and we wish you a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Mr B
Mr B

It's nice finding a company you feel good about. Service, costs, professionalism...five stars!

Response from business owner

Thank you so much Michael! We very much appreciate your time and business, and it was such a pleasure getting your door back on track. Warm Regards, O’Brien Staff.

via Google
Shawn Bearor
Shawn Bearor

They pick up the phone, treat our concerns with a sense of urgency and show up at or before the scheduled time. Great start.

Yesterday, Donald was wearing a face covering which is unimaginably inconsistent with some vendors. We …

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Response from business owner

Thank you kindly Shawn! We are so happy to hear that your experience with us was great from your initial call to your service by Donald. It was a pleasure installing your new garage door springs for you and your wife on Friday. It always makes our day to hear such kind words from our valued customers and we are so happy to have been your garage door company of choice over the years! We thank you very much for your time, your business, and we hope you have a great rest of your weekend! Warm Regards, O'Brien Staff.

via Google
Paul Cwiklik
Paul Cwiklik

A great team that understands how to troubleshoot a garage door that has a mind of its own. The solution was a completely new system after the original 29 year old one gave up the ghost. Fast installation of new motor and all new rollers …

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Response from business owner

Hello Paul! Thank you so very much for taking the time to come leave kind words regarding your recent experience with our team! It was a pleasure installing your new garage door opener and rollers for you this last week. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.

via Google
Billy Sartor
Billy Sartor

Always responsive, Always on time, great customer service with expert technicians. Fair in price, with a good satisfaction guarantee. Highly recommended

Response from business owner

Thank you kindly Mr. Sartor! We very much appreciate your kind words regarding your recent experience with us! It was a pleasure servicing your garage door for you. It always makes our day to hear such kind words from our valued customers! We are so happy to have been your garage door company of choice over the years. We thank you very much for your time, your business, and we hope you have a great weekend! Warm Regards, O'Brien Staff.

via Google
David Reineke
David Reineke

Crew showed up on time and completed the job quickly and professionally. Will definitely call again when we need garage door services.

Response from business owner

Thank you so very much Mr. Reineke!! We very much appreciate your kind words, your business, and your time in having us out to assist with your garage door needs! We are very happy to call you our valued customer and look forward to working with you for many years to come! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Warm Regards, O'Brien Staff.

via Google
Diane Hite
Diane Hite

Excellent Service, very knowledgeable!!

Response from business owner

Thank you so very much Diane for taking the time to come and leave kind words regarding your recent service with us! We always love to see that our valued customers are satisfied and share your feedback with our technicians and staff! We thank you guys for your time and business and look forward to working with you for many years to come! Please feel free to give us a like on Facebook for future promotions, news, updates, and more! Warm Regards, O'Brien Staff.

via Google
Hassan Alzubady
Hassan Alzubady

Fast, reliable and great customer service.

Response from business owner

Thank you so much for your kind words Hassan! It was such a pleasure installing your garage door for you! If you have an extra moment and would like to attach a photo of your garage door to this review, we would love to see the finished product! We thank you for your time, your business, and hope you have a wonderful rest of your week! Please feel free to give us a like on Facebook for future promotions, news, updates, and more! Warm Regards, O'Brien Staff.

via Google
John Kellams
John Kellams

Workers were skilled and the work was done quickly!

Response from business owner

Hi John! Thank you very much for taking the time to leave kind words regarding your experience with us a couple of months ago! We are so happy to have been of service and perform your garage door torsion spring conversion. Please feel free to like us on Facebook for future deals, news, updates, and more! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Tim LaPoint
Tim LaPoint

The technicians arrived on time and had my new garage door opener installed in less than 2 hours. They were professional and the new chain-drive door openers are the quietest I've ever heard and wifi-enabled for smart functionality. …

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Response from business owner

Thank you so very much Mr. LaPoint for your kind words regarding your installation a few months ago! We apologize for the delayed response, as accessibility has been limited on our listing for a few months, but we wanted to send a special thank you note! We very much appreciate your time, your business, and are so happy to call you our valued customer! We are so happy that you were satisfied with your install and look forward to working with you for many years to come! Please feel free to give us a like on Facebook for future deals, news, updates, and more! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
William Crawford
William Crawford

Very happy with my install. When I did have a small problem, I got a quick response and the problem was corrected very quickly. 2 thumbs up.

William

Response from business owner

Hi Mr. Crawford! We thank you so very much for allowing us the opportunity to work with you and ensure your satisfaction with your install. We truly value your business and are so happy you chose to work with us. We thank you for your time, your patience, your business, and look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Matt Stuckey
Matt Stuckey

Eric did a great job diagnosing my garage door and then fixing the issue in a quick, safe, economical and courteous manner.

Response from business owner

Thank you very much Matt for your kind words regarding your service with Eric! It was such a pleasure working with you, and we always love to hear feedback such as yours. We thank you for your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Beyer Beitel
Beyer Beitel

Due to the nature of our business, O'Brien makes every attempt at getting repairs done ASAP. They are fair, reasonable, and knowledgeable.

Response from business owner

Thank you so very kindly Beyer for your kind words! We very much appreciate your repeat business. It has been such a pleasure working with you and we look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.

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Lisa and Leah Brown
Lisa and Leah Brown

Was seen within a day. Service person was courteous and professional. Prices are reasonable.

Response from business owner

Thank you Lisa and Leah for your kind words. It always makes our day to hear positivity from our valued customers. We thank you for your time and business and look forward to working with you for many years to come. Warm Regards, O'Brien Staff.

via Google
Aslam Ramzanali
Aslam Ramzanali

Very courteous tech and the phone scheduler was professional. The tech spotted and fixed the issue in no time and honored the coupon.

Response from business owner

Thank you very kindly Aslam for taking the time to come and leave kind words regarding your experience! We thank you very much for your time and business and look forward to working with you for many years to come. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.

via Google
Theresa Fraser
Theresa Fraser

On time, excellent job!

Response from business owner

Thank you kindly Theresa! We appreciate your kind words. It was a pleasure getting your section all installed for you! Warm Regards, O'Brien Staff.

via Google
Betty Johnson
Betty Johnson

Fast, courteous service!

Response from business owner

Thank you kindly Betty! We very much appreciate your business over the years! Warm Regards, O'Brien Staff.

via Google
Charles R
Charles R

VERY SATISFIED, INSTALLER WAS VERY KNOWLEDGEABLE AND WORK WAS COMPLETE AS SCHEDULED.  THANK YOU...

Rosemary Riggs
Rosemary Riggs

On time, courteous, quickly fixed the issue.

via Google
Gilbert Viagran
Gilbert Viagran

Eric arrived ahead of the schedule time and immediately after I informed him of the problem I was having with the garage door repaired it. Works great now. I would recommend O’Brien Garage Doors to all my friends.

Response from business owner

Thank you so very much Mr. Viagran for taking the time to come and leave kind words on your recent experience! We very much value your time and business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Mark Sullivan
Mark Sullivan

Excellent service experience, Eric was professional, on time, and very competent at his job. I recommend this company.

Response from business owner

Thank you so very much Mr. Sullivan for your kind words and for your business! It was truly a pleasure working with you and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
TeslaBot88
TeslaBot88

Attention to detail for the job was really refreshing. The install was quick an easy. I am certainly going to use O'Brien's services in the future, and would strongly recommend O'Brien's to anyone having garage door troubles.

Response from business owner

Thank you so very kindly for taking the time to leave positive words on your experience! We truly appreciate your business, your time, and having us to your home! Warm Regards, O'Brien Staff.

via Google
Paul Rodriguez
Paul Rodriguez

Donald has EXCELLENT customer service! He was polite and very knowledgeable.

Response from business owner

Thank you very kindly!! We truly appreciate your kind words, your time, and your business. We look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

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Mike Taylor
Mike Taylor

Excellent service they were at my home within an hour. Work was done professionally and in a timely manner. Would definitely recommend.

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Ted Calvert
Ted Calvert

Great company!

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John
John

Fixed our door in a timely manner. I believe Doug was the tech that replaced our broken spring, guide wires and changed the rollers to the nylon wheels. Which made this door very quiet, better than before. Thank you.

Charles W
Charles W

Wonderful experience. Very professional and one time.

Larry T
Larry T

Spring on my garage door broke, Called O'Brien Garage Doors for repair. I was very pleased with the promptness and the experience of Donald, our technician, and would highly recommend your service to others.

Eric J
Eric J

The installer was very proficient and did a very good job explaining the sustem


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